How To Fix /BOFU/DEMO029 - Customer &1 is marked for archiving

SAP Error Message - Details

• Message type: E = Error

• Message class: /BOFU/DEMO -

• Message number: 029

• Message text: Customer &1 is marked for archiving

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BOFU/DEMO029 - Customer &1 is marked for archiving ?

  The SAP error message /BOFU/DEMO029 Customer &1 is marked for archiving indicates that the customer record you are trying to access or process is marked for archiving in the SAP system. This typically means that the customer data is no longer active and has been flagged for removal from the active database to improve performance and manage data volume.
  Cause:
  
  Archiving Process: The customer record has been marked for archiving as part of a data management strategy. This is often done to comply with data retention policies or to optimize system performance.
  Data Management Policies: Organizations may have specific policies that dictate when customer records should be archived based on inactivity or other criteria.
  
  Solution:
  
  Check Archiving Status: Verify the archiving status of the customer record. You can do this by using transaction codes like SARA (Archive Administration) to check if the customer is indeed marked for archiving.
  Unmark for Archiving: If the customer record needs to be active again, you may need to unmark it for archiving. This typically requires administrative access and may involve using specific transaction codes or programs to change the status.
  Restore from Archive: If the customer data has already been archived, you may need to restore it from the archive. This can also be done through transaction SARA, where you can execute the restore process.
  Consult with IT/Support: If you do not have the necessary permissions or if you are unsure about the process, it is advisable to consult with your SAP Basis team or IT support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA for archiving and SARI for restoring archived data.
  Data Retention Policies: Understand your organization's data retention policies to ensure compliance and proper data management.
  Documentation: Refer to SAP documentation or help files for detailed instructions on archiving and restoring data.
  
  Best Practices:
  
  Regularly review and manage customer data to avoid unnecessary archiving.
  Ensure that all stakeholders are aware of the archiving policies and procedures.
  Maintain backups of important data before archiving to prevent data loss.
  
  By following these steps, you should be able to address the error message and manage customer records effectively within your SAP system.