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How To Fix BOE_MESSAGE322 - Supplier must be consistent in batch claim &1 and invoice &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BOE_MESSAGE -

  • Message number: 322

  • Message text: Supplier must be consistent in batch claim &1 and invoice &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BOE_MESSAGE322 - Supplier must be consistent in batch claim &1 and invoice &2 ?

    The SAP error message BOE_MESSAGE322, which states "Supplier must be consistent in batch claim &1 and invoice &2," typically occurs in the context of invoice processing and batch claims in SAP Business One or SAP ERP systems. This error indicates that there is an inconsistency between the supplier information in the batch claim and the corresponding invoice.

    Cause:

    1. Supplier Mismatch: The supplier information in the batch claim does not match the supplier information in the invoice. This could happen if the invoice was created for a different supplier than the one specified in the batch claim.
    2. Data Entry Errors: Manual data entry errors can lead to discrepancies between the supplier details in the batch claim and the invoice.
    3. System Configuration Issues: There may be configuration settings in the system that enforce strict consistency checks between related documents.

    Solution:

    1. Verify Supplier Information: Check the supplier details in both the batch claim and the invoice. Ensure that they match exactly. This includes the supplier ID, name, and any other relevant details.
    2. Correct the Invoice or Batch Claim: If there is a mismatch, you may need to either:
      • Update the invoice to reflect the correct supplier information.
      • Modify the batch claim to match the supplier on the invoice.
    3. Recreate Documents: If the documents are significantly incorrect, it may be easier to delete and recreate the invoice or batch claim with the correct supplier information.
    4. Check for System Updates: Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to this error.
    5. Consult Documentation: Review SAP documentation or help resources for any specific guidelines related to batch claims and invoices.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
    • User Permissions: Ensure that the user has the necessary permissions to modify invoices and batch claims.
    • Training: If this error occurs frequently, consider providing additional training to users on how to properly enter and manage invoices and batch claims.
    • Support: If the issue persists, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to resolve the BOE_MESSAGE322 error and ensure consistency between your batch claims and invoices.

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