How To Fix BOE_MESSAGE144 - You are not authorized to search Customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BOE_MESSAGE -

• Message number: 144

• Message text: You are not authorized to search Customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOE_MESSAGE144 - You are not authorized to search Customer &1 ?

  The SAP error message BOE_MESSAGE144, which states "You are not authorized to search Customer &1," typically indicates that the user does not have the necessary permissions to access or search for the specified customer in the SAP BusinessObjects environment.
  Cause:
  
  Insufficient User Permissions: The user account does not have the required rights or roles assigned to access customer data.
  Incorrect User Group Assignment: The user may not be part of the correct user group that has access to the customer information.
  Data Security Settings: There may be data security settings in place that restrict access to certain customers based on user roles or attributes.
  
  Solution:
  
  
  Check User Permissions:
  
  Verify the user’s permissions in the SAP BusinessObjects Central Management Console (CMC).
  Ensure that the user has the necessary rights to access the customer data.
  
  
  
  Assign Appropriate Roles:
  
  If the user lacks the required roles, assign the appropriate roles that include access to customer data.
  Roles may include "View," "Edit," or "Search" permissions for the relevant data sources.
  
  
  
  User Group Membership:
  
  Check if the user is part of the correct user group that has access to the customer data.
  If not, add the user to the appropriate group.
  
  
  
  Review Data Security Settings:
  
  Review any data security settings that may restrict access to specific customers.
  Adjust the settings as necessary to allow the user to access the required customer data.
  
  
  
  Consult Documentation:
  
  Refer to the SAP BusinessObjects documentation for detailed information on user permissions and security settings.
  
  
  
  Contact Administrator:
  
  If you are unable to resolve the issue, contact your system administrator or SAP support for assistance.
  
  
  
  Related Information:
  
  SAP BusinessObjects Documentation: Check the official SAP documentation for BusinessObjects for detailed information on user management and permissions.
  User Management Best Practices: Familiarize yourself with best practices for managing user roles and permissions in SAP environments.
  Audit Logs: Review audit logs to identify any changes made to user permissions that may have led to this error.
  
  By following these steps, you should be able to resolve the authorization issue related to the BOE_MESSAGE144 error.