How To Fix BOE_MESSAGE146 - Submitter account &1 does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: BOE_MESSAGE -

• Message number: 146

• Message text: Submitter account &1 does not exist in the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BOE_MESSAGE146 - Submitter account &1 does not exist in the system ?

  The SAP error message BOE_MESSAGE146 indicates that the submitter account specified in a BusinessObjects (BO) report or job does not exist in the system. This error typically occurs when a user attempts to submit a report or job using an account that has either been deleted, is inactive, or was never created in the system.
  Causes:
  
  Non-existent User Account: The account specified as the submitter does not exist in the BusinessObjects repository.
  Inactive User Account: The account exists but is marked as inactive or disabled.
  Typographical Error: There may be a typo in the account name or ID when submitting the report.
  User Deletion: The user account may have been deleted after the report was created or scheduled.
  Database Synchronization Issues: If the BusinessObjects environment is integrated with an external user directory (like Active Directory), there may be synchronization issues.
  
  Solutions:
  
  
  Verify User Account:
  
  Check the BusinessObjects user management console to ensure that the submitter account exists and is active.
  If the account does not exist, create it or restore it if it was deleted.
  
  
  
  Check for Typos:
  
  Review the job or report submission settings to ensure that the account name is spelled correctly.
  
  
  
  Activate User Account:
  
  If the account exists but is inactive, activate it in the user management console.
  
  
  
  Review User Permissions:
  
  Ensure that the user has the necessary permissions to submit reports or jobs.
  
  
  
  Check for Synchronization Issues:
  
  If using an external directory for user management, ensure that the synchronization is functioning correctly and that the user accounts are up to date.
  
  
  
  Consult Logs:
  
  Review the BusinessObjects logs for any additional error messages or context that may help diagnose the issue.
  
  
  
  Related Information:
  
  User Management in BusinessObjects: Familiarize yourself with how to manage users in the BusinessObjects environment, including creating, modifying, and deleting user accounts.
  BusinessObjects Documentation: Refer to the official SAP BusinessObjects documentation for detailed instructions on user management and troubleshooting.
  Support Forums: Check SAP Community or other forums for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to resolve the BOE_MESSAGE146 error and successfully submit your reports or jobs.