How To Fix BNK_GENERAL231 - Batch &1 cannot be returned: Same user in next step

SAP Error Message - Details

• Message type: E = Error

• Message class: BNK_GENERAL - Common messages for Bank communication

• Message number: 231

• Message text: Batch &1 cannot be returned: Same user in next step

What causes this issue?

You represent the person who must approve the batch again in the next
approval step. The returned batch must not be approved again by the same
person.

System Response

You cannot return the batch.

How to fix this error?

Another authorized person must return the batch.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BNK_GENERAL231 - Batch &1 cannot be returned: Same user in next step ?

  The SAP error message BNK_GENERAL231 indicates that a batch cannot be returned because the same user is involved in the next step of the process. This error typically arises in the context of batch management and workflow processes within SAP, particularly in financial or banking modules.
  Cause:
  The error occurs when a user attempts to return a batch that is currently being processed or is scheduled for processing by the same user in a subsequent step. This is a safeguard to prevent conflicts or inconsistencies in the workflow, ensuring that the same user does not handle the same batch in overlapping steps.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Workflow Status: Verify the current status of the batch in question. Ensure that it is not locked or being processed by the same user in another step.
  
  
  User Assignment: If possible, assign a different user to the next step of the process. This can help in avoiding the conflict that leads to the error.
  
  
  Complete Current Step: If the user is currently processing the batch, complete that step before attempting to return the batch.
  
  
  Consult Documentation: Review the relevant SAP documentation or user manuals for specific instructions related to batch processing and user assignments.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  Batch Management: Understanding how batch management works in SAP can help in troubleshooting similar issues. Familiarize yourself with the batch processing workflow and user roles.
  User Roles and Authorizations: Ensure that user roles and authorizations are correctly set up to prevent conflicts in batch processing.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  
  By following these steps, you should be able to address the BNK_GENERAL231 error effectively.