How To Fix BNK_GENERAL226 - Payment(s) rejected in BCM; trigger follow-on activities in HR

SAP Error Message - Details

• Message type: E = Error

• Message class: BNK_GENERAL - Common messages for Bank communication

• Message number: 226

• Message text: Payment(s) rejected in BCM; trigger follow-on activities in HR

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BNK_GENERAL226 - Payment(s) rejected in BCM; trigger follow-on activities in HR ?

  The SAP error message BNK_GENERAL226 indicates that payments have been rejected in the Bank Communication Management (BCM) module, and it suggests that follow-on activities need to be triggered in the Human Resources (HR) module. This error typically arises in the context of payment processing, particularly when there are issues with the payment data or the configuration of the payment process.
  Causes:
  
  Incorrect Payment Data: The payment information may be incorrect or incomplete, such as invalid bank account details, incorrect payment amounts, or missing payment references.
  Configuration Issues: There may be configuration issues in the BCM settings or in the payment processing settings in the HR module.
  Authorization Issues: The user may not have the necessary authorizations to process the payment.
  Technical Errors: There could be technical issues, such as system errors or connectivity problems with the banking interface.
  Compliance Issues: The payment may not comply with regulatory requirements or internal policies, leading to rejection.
  
  Solutions:
  
  Check Payment Data: Review the payment data for accuracy. Ensure that all required fields are filled out correctly and that the bank account details are valid.
  Review Configuration: Check the BCM and HR configuration settings to ensure they are set up correctly for payment processing. This includes verifying payment methods, payment types, and bank details.
  Authorization Check: Ensure that the user processing the payment has the necessary authorizations. If not, contact your system administrator to grant the required permissions.
  Error Logs: Check the error logs in the BCM module for more detailed information about the rejection. This can provide insights into what went wrong.
  Follow-up Activities: Trigger any necessary follow-up activities in the HR module as indicated by the error message. This may involve correcting employee payment details or reprocessing the payment.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and its resolution.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the BNK_GENERAL226 error and implement the necessary solutions to resolve it.