How To Fix BNK_GENERAL225 - Unable to resubmit a SEPA direct debit

SAP Error Message - Details

• Message type: E = Error

• Message class: BNK_GENERAL - Common messages for Bank communication

• Message number: 225

• Message text: Unable to resubmit a SEPA direct debit

What causes this issue?

The direct debit was announced by a SEPA pre-notification and can only
be collected on the date announced.

System Response

It is not possible to change the due date.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BNK_GENERAL225 - Unable to resubmit a SEPA direct debit ?

  The SAP error message BNK_GENERAL225 indicates that there is an issue preventing the resubmission of a SEPA (Single Euro Payments Area) direct debit. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of BNK_GENERAL225
  
  
  Incorrect Data: The direct debit data may be incomplete or incorrect. This could include missing mandatory fields or invalid account information.
  
  
  Status of the Direct Debit: The direct debit may be in a status that does not allow for resubmission. For example, if the direct debit has already been processed or rejected, it may not be eligible for resubmission.
  
  
  Bank Mandate Issues: There may be issues with the bank mandate associated with the direct debit. This could include the mandate being expired, not being set up correctly, or not being valid for the account holder.
  
  
  Technical Issues: There could be technical issues within the SAP system or with the integration to the banking system that are preventing the resubmission.
  
  
  Regulatory Compliance: There may be compliance issues related to SEPA regulations that need to be addressed before the direct debit can be resubmitted.
  
  
  Solutions
  
  
  Check Data Completeness: Review the direct debit data for completeness and correctness. Ensure that all mandatory fields are filled out and that the account information is valid.
  
  
  Review Direct Debit Status: Check the status of the direct debit in the system. If it has been processed or rejected, you may need to create a new direct debit request instead of resubmitting the existing one.
  
  
  Verify Bank Mandate: Ensure that the bank mandate is valid and active. If necessary, update or create a new mandate for the customer.
  
  
  Consult Technical Support: If you suspect a technical issue, consult your IT department or SAP support to investigate any underlying system problems.
  
  
  Compliance Check: Ensure that all SEPA compliance requirements are met. This may involve checking with your finance or compliance department.
  
  
  Logs and Error Messages: Review any logs or additional error messages that may provide more context about the issue. This can help in diagnosing the problem more accurately.
  
  
  Related Information
  
  SEPA Direct Debit: Understand the SEPA direct debit process, including the roles of the creditor and debtor, and the importance of mandates.
  SAP Documentation: Refer to SAP's official documentation for detailed information on handling direct debits and error messages.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the BNK_GENERAL225 error and take appropriate action to resolve it.