How To Fix BNK_COM_CORE038 - Insertion of ext status Message Reason Information is failed

SAP Error Message - Details

• Message type: E = Error

• Message class: BNK_COM_CORE - Messages related to the core and application of Bank Comm

• Message number: 038

• Message text: Insertion of ext status Message Reason Information is failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BNK_COM_CORE038 - Insertion of ext status Message Reason Information is failed ?

  The SAP error message BNK_COM_CORE038 typically indicates that there is an issue with the insertion of external status message reason information in the banking module. This error can occur in various contexts, such as during the processing of bank statements, payment processing, or when handling external data related to banking transactions.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incorrect information in the external status message.
  Configuration Issues: The configuration settings for the banking module may not be set up correctly, leading to failures in processing external status messages.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  Check Data: Verify the data being processed for completeness and correctness. Ensure that all required fields are populated and that the data adheres to the expected formats.
  Review Configuration: Check the configuration settings in the banking module. Ensure that all necessary settings for external status messages are correctly configured.
  User Authorizations: Ensure that the user has the appropriate authorizations to perform the action. You may need to consult with your SAP security team to verify and adjust user roles if necessary.
  Error Logs: Review the application logs and system logs for more detailed error messages that can provide additional context about the failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, known issues are documented with recommended solutions.
  Testing: If changes are made, conduct thorough testing to ensure that the issue is resolved and that no new issues are introduced.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the banking module to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurs.
  
  By following these steps, you should be able to diagnose and resolve the BNK_COM_CORE038 error in your SAP environment.