How To Fix BNK_COM_CORE037 - Insertion of external status message transaction information is failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: BNK_COM_CORE - Messages related to the core and application of Bank Comm

• Message number: 037

• Message text: Insertion of external status message transaction information is failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BNK_COM_CORE037 - Insertion of external status message transaction information is failed. ?

  The SAP error message BNK_COM_CORE037 indicates that there was a failure in inserting external status message transaction information. This error typically occurs in the context of bank communication or payment processing within the SAP system, particularly when dealing with bank statements or payment transactions.
  Causes:
  
  Data Integrity Issues: The data being processed may not meet the required format or integrity constraints. This could include missing mandatory fields or incorrect data types.
  Configuration Issues: There may be misconfigurations in the bank communication settings or in the payment processing configuration.
  Authorization Issues: The user may not have the necessary authorizations to perform the transaction.
  System Errors: There could be underlying system issues, such as database connectivity problems or issues with the SAP application server.
  Incompatible Versions: If there are updates or patches that have not been applied, it may lead to compatibility issues.
  
  Solutions:
  
  Check Data: Review the data being processed for completeness and correctness. Ensure that all mandatory fields are filled and that the data types are correct.
  Review Configuration: Verify the configuration settings for bank communication and payment processing. Ensure that they are set up correctly according to your business requirements.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the transaction.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
  Database and System Health: Ensure that the database is functioning correctly and that there are no connectivity issues with the SAP application server.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Testing: If changes are made, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program), FF67 (Manual Bank Statement), and OBPM1 (Payment Methods in Country) to check configurations.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to bank communication and payment processing for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis team or SAP support for further investigation.