How To Fix BLE_RUNTIME_SUPPORT011 - HTTP client - communication error

SAP Error Message - Details

• Message type: E = Error

• Message class: BLE_RUNTIME_SUPPORT -

• Message number: 011

• Message text: HTTP client - communication error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BLE_RUNTIME_SUPPORT011 - HTTP client - communication error ?

  The SAP error message BLE_RUNTIME_SUPPORT011 typically indicates a communication error with the HTTP client in the context of SAP Business Logic Engine (BLE) or related components. This error can arise due to various reasons, including network issues, configuration problems, or issues with the SAP system itself.
  Causes:
  
  Network Issues: Problems with the network connection between the SAP system and the external service or client can lead to communication errors.
  Configuration Errors: Incorrect configuration settings in the HTTP client or the destination settings in SAP can cause this error.
  Service Unavailability: The external service that the HTTP client is trying to reach may be down or not responding.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the SAP system and the external service.
  Timeouts: The request may be timing out due to slow response times from the external service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection is stable and that the SAP system can reach the external service. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration of the HTTP client in SAP. Check the destination settings in transaction SM59 to ensure they are correct.
  Test External Service: Manually test the external service using a tool like Postman or cURL to ensure it is up and running.
  Check Firewall Settings: Ensure that any firewalls or security settings are configured to allow traffic between the SAP system and the external service.
  Increase Timeout Settings: If the external service is slow to respond, consider increasing the timeout settings in the HTTP client configuration.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to BLE or HTTP client communication errors.
  Documentation: Review the official SAP documentation for the Business Logic Engine and HTTP client configuration for best practices and troubleshooting steps.
  Community Forums: Engage with the SAP Community or other forums where similar issues may have been discussed, as other users may have encountered and resolved the same error.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.