How To Fix BLE_RUNTIME_SUPPORT010 - Outbound call failed with status code &1, reason: &2.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BLE_RUNTIME_SUPPORT -

  • Message number: 010

  • Message text: Outbound call failed with status code &1, reason: &2.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BLE_RUNTIME_SUPPORT010 - Outbound call failed with status code &1, reason: &2. ?

    The SAP error message BLE_RUNTIME_SUPPORT010 indicates that an outbound call has failed, and it provides a status code and a reason for the failure. This error typically occurs in the context of Business Logic Engine (BLE) or when dealing with outbound communications in SAP systems, such as when integrating with external systems or services.

    Causes:

    1. Network Issues: There may be connectivity problems between the SAP system and the external service or system it is trying to communicate with.
    2. Configuration Errors: Incorrect configuration settings for the outbound call, such as incorrect URLs, authentication issues, or missing parameters.
    3. Service Unavailability: The external service or endpoint may be down or not reachable at the time of the call.
    4. Authorization Issues: The user or service account making the outbound call may not have the necessary permissions to access the external service.
    5. Data Issues: The data being sent in the outbound call may not meet the expected format or validation rules of the external service.

    Solutions:

    1. Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
    2. Review Configuration: Verify the configuration settings for the outbound call, including URLs, authentication credentials, and any required parameters.
    3. Check Service Status: Confirm that the external service is up and running. You may need to contact the service provider if the service is down.
    4. Review Authorization: Ensure that the user or service account has the necessary permissions to perform the outbound call.
    5. Validate Data: Check the data being sent in the outbound call for correctness and compliance with the external service's requirements.
    6. Check Logs: Review the application logs in SAP for more detailed error messages or stack traces that can provide additional context about the failure.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the documentation for the specific integration or service you are working with to ensure that you are following the correct procedures.
    • Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.

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