How To Fix BKK_PRENOTE137 - Data from archive

SAP Error Message - Details

• Message type: E = Error

• Message class: BKK_PRENOTE - BCA : Prenotes

• Message number: 137

• Message text: Data from archive

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BKK_PRENOTE137 - Data from archive ?

  The SAP error message BKK_PRENOTE137 typically indicates that there is an issue with the data being retrieved from the archive in the context of the payment processing module (BKK stands for Bank Communication Management). This error often arises when the system is unable to access or find the necessary archived data that is required for processing prenotes or payment transactions.
  Cause:
  
  Missing Archive Data: The data that the system is trying to access may not be present in the archive. This could happen if the archiving process was not completed successfully or if the data was deleted.
  Incorrect Archive Configuration: The configuration settings for the archiving process may not be set up correctly, leading to issues in retrieving the archived data.
  Authorization Issues: The user may not have the necessary permissions to access the archived data.
  Data Consistency Issues: There may be inconsistencies in the database or archive that prevent the system from retrieving the required information.
  
  Solution:
  
  Check Archive Status: Verify that the archiving process has been completed successfully and that the required data is indeed archived. You can do this by checking the archive logs.
  Review Archive Configuration: Ensure that the archiving configuration is set up correctly in the system. This includes checking the settings in transaction SARA (Archive Administration).
  User Authorizations: Confirm that the user encountering the error has the necessary authorizations to access the archived data. You may need to consult with your SAP security team.
  Data Retrieval: If the data is missing, you may need to restore it from a backup if available or reprocess the transactions that were supposed to be archived.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving), SARI (for archive information), and others that may help in managing and troubleshooting archiving issues.
  Documentation: Review SAP documentation related to archiving and payment processing to understand the expected behavior and configuration settings.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the BKK_PRENOTE137 error effectively.