How To Fix BKK_PRENOTE011 - Limit check failed for prenote due to locked account balance


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BKK_PRENOTE - BCA : Prenotes

  • Message number: 011

  • Message text: Limit check failed for prenote due to locked account balance

  • Show details Hide details
  • What causes this issue?

    The account balance is currently locked by another process.
    During the limit check, the account balance must be locked to ensure
    exclusive access. If another process changes the account balance, the
    limit check cannot lock the account balance.

    System Response

    The system cannot run the limit check.

    How to fix this error?

    Wait until the other process has finished and start the limit check
    again.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BKK_PRENOTE011 - Limit check failed for prenote due to locked account balance ?

    The SAP error message BKK_PRENOTE011 indicates that a limit check has failed for a prenote due to a locked account balance. This typically occurs in the context of the SAP Bank Communication Management (BCM) or the SAP Treasury module, where prenotes (pre-notifications) are used to inform about upcoming transactions.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Locked Account Balance: The account balance for the specified account is locked, which means that no transactions can be processed against it. This could be due to various reasons, such as:

      • The account is in a closed status.
      • The account is locked for transactions due to internal controls or settings.
      • The account is subject to a limit that has been exceeded or is not available for the transaction.
    2. Configuration Issues: There may be configuration settings in the system that restrict the processing of prenotes for certain accounts or under certain conditions.

    3. User Authorizations: The user attempting to process the prenote may not have the necessary authorizations to access or modify the account balance.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Account Status:

      • Verify the status of the account in question. Ensure that it is not locked or closed for transactions.
      • If the account is locked, consult with your finance or treasury department to understand the reason and to unlock it if appropriate.
    2. Review Configuration:

      • Check the configuration settings related to prenotes and account limits in the SAP system. Ensure that the account is configured correctly to allow prenote processing.
      • Look for any specific limit settings that may be causing the issue.
    3. User Authorizations:

      • Ensure that the user has the necessary authorizations to perform the prenote transaction. If not, work with your SAP security team to grant the required permissions.
    4. Consult Documentation:

      • Review SAP documentation or notes related to the error message for any additional insights or specific troubleshooting steps.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FB03 (Display Document), FBL1N (Vendor Line Item Display), or FBL3N (G/L Account Line Item Display) to investigate the account balance and transactions.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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