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Message type: E = Error
Message class: BKK_PO_PROXY_MSG - Message Class for Payment Order Proxy
Message number: 032
Message text: Collective Payment Order Reference Number could not be determined.
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BKK_PO_PROXY_MSG032
- Collective Payment Order Reference Number could not be determined. ?The SAP error message BKK_PO_PROXY_MSG032 indicates that the system is unable to determine the reference number for a collective payment order. This error typically arises in the context of payment processing, particularly when dealing with collective payment orders in the SAP Banking module.
Causes:
- Missing Configuration: The necessary configuration for collective payment orders may not be set up correctly in the system.
- Data Inconsistencies: There may be inconsistencies or missing data in the payment documents or related master data.
- Authorization Issues: The user may not have the necessary authorizations to access or create collective payment orders.
- Technical Issues: There could be a technical issue or bug in the system that is preventing the reference number from being generated.
Solutions:
Check Configuration:
- Ensure that the configuration for collective payment orders is correctly set up in the SAP system. This includes checking the settings in the relevant customizing transactions (e.g., SPRO).
- Verify that the payment methods and bank details are correctly configured.
Review Payment Documents:
- Check the payment documents involved in the collective payment order for any missing or incorrect data.
- Ensure that all necessary fields are filled out and that the documents are in a valid status.
User Authorizations:
- Verify that the user has the necessary authorizations to create and manage collective payment orders. This can be checked in the user roles and authorizations.
Check for Technical Issues:
- Look for any known issues or patches related to this error in the SAP Notes or support portal.
- If necessary, consult with your SAP Basis team to check for any system errors or logs that might provide more insight into the issue.
Testing and Debugging:
- If you have access to a development or test environment, try to replicate the issue to understand the conditions under which it occurs.
- Use transaction codes like SE80 or SE37 to debug the relevant function modules or programs if you have the necessary technical skills.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.
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