How To Fix BKK_OPD_UI003 - External Recipient Items not found for reference number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: BKK_OPD_UI -

• Message number: 003

• Message text: External Recipient Items not found for reference number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BKK_OPD_UI003 - External Recipient Items not found for reference number &1 ?

  The SAP error message BKK_OPD_UI003: External Recipient Items not found for reference number &1 typically occurs in the context of the SAP Bank Communication Management (BCM) or Payment Processing modules. This error indicates that the system could not find any external recipient items associated with the specified reference number.
  Cause:
  
  Reference Number Issues: The reference number provided may not exist in the system, or it may have been entered incorrectly.
  Data Synchronization: There may be a delay or issue in data synchronization between different modules or systems, leading to the absence of expected records.
  Missing Data: The external recipient items may not have been created or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to view the external recipient items.
  Configuration Issues: There may be configuration problems in the payment processing or bank communication settings.
  
  Solution:
  
  Verify Reference Number: Check the reference number for accuracy. Ensure that it is correctly entered and corresponds to an existing record.
  Check External Recipient Items: Navigate to the relevant transaction or report to see if the external recipient items exist for the given reference number.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to run a synchronization job or check for any errors in the integration.
  User Authorization: Ensure that the user has the necessary authorizations to access the external recipient items. Check the user roles and permissions.
  Review Configuration: Check the configuration settings related to payment processing and external recipient management. Ensure that all necessary settings are correctly configured.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message.
  Documentation: Review the SAP documentation for Bank Communication Management and Payment Processing for more details on handling external recipient items.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.