How To Fix BKK_OPD_UI002 - Error while retrieving payment order details

SAP Error Message - Details

• Message type: E = Error

• Message class: BKK_OPD_UI -

• Message number: 002

• Message text: Error while retrieving payment order details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BKK_OPD_UI002 - Error while retrieving payment order details ?

  The SAP error message BKK_OPD_UI002 typically indicates an issue when the system is trying to retrieve payment order details in the context of the Bank Communication Management (BCM) or Payment Processing module. This error can arise due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the payment order records.
  Authorization Issues: The user may not have the necessary authorizations to access the payment order details.
  Configuration Errors: Incorrect configuration settings in the payment processing or bank communication management modules.
  System Performance: The system may be experiencing performance issues, leading to timeouts or failures in retrieving data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solutions:
  
  Check Data Integrity: Verify that the payment order data is complete and consistent. Look for any missing entries or discrepancies in the database.
  User Authorizations: Ensure that the user has the appropriate authorizations to access the payment order details. This can be checked in the user roles and profiles.
  Review Configuration: Check the configuration settings related to payment processing and bank communication. Ensure that all necessary parameters are correctly set.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing database queries or increasing system resources.
  Technical Support: If the issue persists, consult with your SAP Basis team or technical support to investigate any underlying technical issues. They may need to check logs for errors or perform system diagnostics.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration) or F110 (Automatic Payment Transactions) to review settings and logs.
  Documentation: Refer to SAP documentation for Bank Communication Management and Payment Processing for detailed configuration and troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.