How To Fix BK831 - System error: Canceled while reading reversal document header for &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: BK - Create, Display, Reverse Controlling Document

• Message number: 831

• Message text: System error: Canceled while reading reversal document header for &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BK831 - System error: Canceled while reading reversal document header for &1/&2 ?

  The SAP error message BK831, which states "System error: Canceled while reading reversal document header for &1/&2," typically occurs in the context of financial transactions, particularly when dealing with document reversals in the SAP system. This error indicates that there was an issue while attempting to read the header of a reversal document, which can be caused by various factors.
  Causes:
  
  Database Issues: There may be a problem with the database, such as a lock or inconsistency that prevents the system from accessing the reversal document.
  Document Not Found: The reversal document specified by the identifiers (&1 and &2) may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the reversal document.
  System Configuration: There may be configuration issues in the financial module that affect how reversal documents are processed.
  Program Errors: There could be bugs or errors in the custom code or standard SAP programs that handle document reversals.
  
  Solutions:
  
  Check Document Existence: Verify that the reversal document exists in the system. You can do this by using transaction codes like FB03 (Display Document) to check if the document can be accessed.
  Database Consistency: Run database consistency checks to ensure that there are no locks or inconsistencies affecting the document. You may need to consult your database administrator for assistance.
  User Authorizations: Ensure that the user has the necessary authorizations to access and reverse the document. You can check this in transaction SU53 (Display Authorization Check).
  Review Configuration: Check the configuration settings in the financial module to ensure that they are set up correctly for document reversals.
  Debugging: If the issue persists, consider debugging the program that is generating the error. This may require the assistance of a developer or SAP support.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction codes or steps that lead to the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB01 (Post Document), FB02 (Change Document), and FB03 (Display Document) for managing financial documents.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to financial document processing and reversals for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify the cause of the BK831 error and implement a suitable solution.