How To Fix BIL328 - CRM fixed price &1 has the validity period &2 to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: BIL - General billing

• Message number: 328

• Message text: CRM fixed price &1 has the validity period &2 to &3

What causes this issue?

CRM fixed prices must always be valid from 02.01.1900 to 31.12.9999.
Price &v1& is defined as a CRM fixed price, however it is valid from
&v2& to &v3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BIL328 - CRM fixed price &1 has the validity period &2 to &3 ?

  The SAP error message BIL328 typically occurs in the context of billing in SAP CRM (Customer Relationship Management) when there is an issue related to fixed price agreements or contracts. The message indicates that a fixed price agreement (or contract) is being referenced, but the validity period of that agreement does not align with the current date or the date of the transaction being processed.
  Cause:
  
  Validity Period Mismatch: The fixed price agreement has a defined validity period (start date and end date), and the current date falls outside of this range.
  Incorrect Date in Transaction: The transaction you are trying to process may have an incorrect date that does not match the validity period of the fixed price agreement.
  Contract Not Active: The fixed price agreement may not be active or may have been deactivated or expired.
  
  Solution:
  
  Check Validity Dates: Review the fixed price agreement in the system to confirm its validity period. Ensure that the current date falls within the specified start and end dates.
  Update Transaction Dates: If the transaction date is incorrect, update it to a date that falls within the validity period of the fixed price agreement.
  Activate or Extend Agreement: If the fixed price agreement has expired, consider extending its validity period or creating a new agreement that covers the required dates.
  Consult with Contract Owner: If you do not have the necessary permissions to modify the agreement, consult with the contract owner or the relevant department to address the issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage contracts or agreements.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing fixed price agreements and understanding billing processes in SAP CRM.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the BIL328 error and ensure that your billing processes run smoothly.