How To Fix BIL134 - TOU exception response for TOU exception &1 is not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: BIL - General billing

• Message number: 134

• Message text: TOU exception response for TOU exception &1 is not consistent

What causes this issue?

TOU exception &v1& for TOU exception program &v2& is used for several
registers.
The TOU exception responses for these registers are not consistent.
This can mean that an opt-in is available for one register, whilst an
opt-out is available for another one. It can also be the case that only
one TOU exception response exists for a register.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISU_VERARB OBJECT DOKU ID TX

How to fix this error?

Check the TOU exception responses for TOU exception &v1&.
Modify the TOU exception responses so that they are consistent.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BIL134 - TOU exception response for TOU exception &1 is not consistent ?

  The SAP error message BIL134, which states "TOU exception response for TOU exception &1 is not consistent," typically relates to issues in the billing or invoicing process, particularly in the context of Time of Use (TOU) billing. This error can occur when there is a mismatch or inconsistency in the data related to TOU exceptions, which are used to handle special billing scenarios based on time-based usage.
  Causes:
  
  Data Inconsistency: The TOU exception data may not match the expected format or values in the system. This could be due to incorrect configuration or data entry errors.
  Configuration Issues: The TOU settings in the system may not be properly configured, leading to inconsistencies when processing exceptions.
  Master Data Issues: Problems with the master data related to customers, contracts, or billing items can lead to this error.
  System Bugs: Occasionally, this error may arise from bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  Check Configuration: Review the TOU configuration settings in the SAP system. Ensure that all relevant parameters are correctly set up and that there are no discrepancies.
  Validate Master Data: Ensure that the master data for customers, contracts, and billing items is accurate and complete. Look for any missing or incorrect entries that could lead to inconsistencies.
  Review Exception Handling: Check how TOU exceptions are being handled in the system. Ensure that the logic for processing these exceptions is correctly implemented.
  Analyze Logs: Use transaction codes like SLG1 (Application Log) to analyze logs for more detailed error messages that can provide insights into the root cause.
  Consult Documentation: Refer to SAP documentation or notes related to TOU billing and exceptions for any known issues or additional troubleshooting steps.
  Patch Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to BIL134 or TOU billing issues. These notes often provide solutions or workarounds for known problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance. They can provide more in-depth analysis and support.
  
  By following these steps, you should be able to identify and resolve the cause of the BIL134 error in your SAP system.