How To Fix BGRFC662 - User name from the supervisor destination

SAP Error Message - Details

• Message type: E = Error

• Message class: BGRFC - qRFC - New Background RFC

• Message number: 662

• Message text: User name from the supervisor destination

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BGRFC662 - User name from the supervisor destination ?

  The SAP error message BGRFC662 typically indicates an issue related to the background RFC (Remote Function Call) communication, specifically concerning the user credentials used for the supervisor destination. This error can occur in scenarios where the system is trying to establish a background RFC connection but encounters problems with the user authorization or configuration.
  Cause:
  
  Invalid User Credentials: The user specified for the supervisor destination may not be valid or may not have the necessary authorizations.
  User Lock: The user account might be locked or disabled in the SAP system.
  Missing Authorizations: The user may lack the required authorizations to perform the requested operation.
  Configuration Issues: There may be misconfigurations in the RFC destination settings or in the background processing settings.
  Network Issues: There could be network connectivity issues affecting the RFC communication.
  
  Solution:
  
  
  Check User Credentials:
  
  Verify that the user specified in the supervisor destination is valid and active.
  Ensure that the user is not locked or disabled.
  
  
  
  Review Authorizations:
  
  Check the authorization profile assigned to the user. Ensure that the user has the necessary authorizations to execute the required background jobs.
  
  
  
  Verify RFC Destination Configuration:
  
  Go to transaction SM59 and check the configuration of the RFC destination used for background processing.
  Ensure that the connection type and settings are correct.
  
  
  
  Test RFC Connection:
  
  Use the Test Connection feature in transaction SM59 to ensure that the RFC destination can be reached and is functioning correctly.
  
  
  
  Check Background Job Settings:
  
  Review the settings for the background job that is generating the error. Ensure that the job is configured correctly and that the user specified has the necessary permissions.
  
  
  
  Consult Logs:
  
  Check the system logs (transaction SM21) and the developer trace (transaction ST11) for any additional error messages or information that could provide more context about the issue.
  
  
  
  Contact Basis Team:
  
  If the issue persists, it may be necessary to involve the SAP Basis team to investigate further, especially if there are underlying system or network issues.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM21: System Log
  ST22: Dump Analysis
  ST01: System Trace
  ST11: Developer Traces
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation related to background processing and RFC communication for best practices and configuration guidelines.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the BGRFC662 error message in your SAP system.