How To Fix BGRFC391 - bgRFC Supervisor: Internal error in password check


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BGRFC - qRFC - New Background RFC

  • Message number: 391

  • Message text: bgRFC Supervisor: Internal error in password check

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message BGRFC391 - bgRFC Supervisor: Internal error in password check ?

    The SAP error message BGRFC391 indicates an internal error in the password check for the bgRFC (background Remote Function Call) Supervisor. This error typically arises when there is an issue with the authentication credentials used for bgRFC communication between systems.

    Causes:

    1. Incorrect Password: The password configured for the bgRFC Supervisor may be incorrect or not matching the expected value.
    2. User Lock: The user account used for bgRFC communication might be locked or disabled.
    3. Profile Issues: The user profile may not have the necessary authorizations or may be incorrectly configured.
    4. System Configuration: There may be issues with the configuration of the bgRFC settings in the SAP system.
    5. Network Issues: Connectivity problems between the systems involved in the bgRFC communication can also lead to authentication failures.

    Solutions:

    1. Verify Password: Check the password for the bgRFC Supervisor user in the relevant configuration settings. Ensure that it is correct and matches the expected value.
    2. Unlock User: If the user account is locked, unlock it using transaction code SU01 or contact your system administrator to do so.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to perform bgRFC operations. You can check this in transaction SU01 under the "Profiles" tab.
    4. Review Configuration: Go through the bgRFC configuration settings in transaction SM58 and ensure that everything is set up correctly.
    5. Check System Logs: Use transaction SM21 to check the system logs for any additional error messages or warnings that might provide more context about the issue.
    6. Network Connectivity: Ensure that there are no network issues preventing communication between the systems involved in bgRFC.

    Related Information:

    • bgRFC Overview: bgRFC is a mechanism in SAP for asynchronous communication between systems. It is used to ensure reliable message processing.
    • Transaction Codes:
      • SM58: Monitor and manage asynchronous RFC calls.
      • SU01: User maintenance to check and modify user details.
      • SM21: System log to view logs for errors and warnings.
    • SAP Notes: Check SAP Notes related to bgRFC and the specific error message for any patches or updates that may address the issue.

    If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.

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