How To Fix BGRFC384 - bgRFC Supervisor: User &1 does not exist; this user must exist

SAP Error Message - Details

• Message type: E = Error

• Message class: BGRFC - qRFC - New Background RFC

• Message number: 384

• Message text: bgRFC Supervisor: User &1 does not exist; this user must exist

What causes this issue?

If you want to enter an existing user as a user in the supervisor
destination, this user must exist. For the user that you have entered,
this is not the case.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter an existing user or generate the user using the relevant field.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BGRFC384 - bgRFC Supervisor: User &1 does not exist; this user must exist ?

  The SAP error message BGRFC384 indicates that there is an issue with the bgRFC (background Remote Function Call) Supervisor, specifically that a user specified in the bgRFC configuration does not exist in the system. This error typically arises when the bgRFC Supervisor is trying to process requests for a user that has not been created or has been deleted.
  Cause:
  
  Non-existent User: The user specified in the bgRFC configuration does not exist in the SAP system.
  User Deletion: The user may have been deleted or locked in the system.
  Incorrect Configuration: There may be a misconfiguration in the bgRFC settings where an incorrect user ID is specified.
  
  Solution:
  
  
  Check User Existence:
  
  Go to transaction SU01 (User Maintenance) and check if the user specified in the error message exists.
  If the user does not exist, you will need to create it.
  
  
  
  Create User:
  
  If the user is missing, create a new user with the same user ID as specified in the error message.
  Ensure that the user has the necessary authorizations to perform bgRFC operations.
  
  
  
  Check User Status:
  
  If the user exists but is locked or has been marked for deletion, unlock the user or restore it if necessary.
  
  
  
  Review bgRFC Configuration:
  
  Check the bgRFC configuration settings in transaction SBGRFC or SICF to ensure that the correct user is specified.
  Make sure that the user is correctly assigned to the bgRFC Supervisor.
  
  
  
  Restart bgRFC Supervisor:
  
  After making the necessary changes, restart the bgRFC Supervisor to ensure that it picks up the changes.
  
  
  
  Related Information:
  
  bgRFC: Background Remote Function Call is a mechanism in SAP that allows asynchronous communication between different SAP systems or between different applications within the same system.
  Transaction Codes:
  
  SU01: User Maintenance
  SBGRFC: bgRFC Monitor
  SICF: HTTP Service Hierarchy
  
  
  Authorization: Ensure that the user has the necessary authorizations for bgRFC operations, which may include roles related to background processing and RFC communication.
  
  By following these steps, you should be able to resolve the BGRFC384 error and ensure that the bgRFC Supervisor can function correctly.