How To Fix BGRFC381 - Cannot create user &1; user already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: BGRFC - qRFC - New Background RFC

• Message number: 381

• Message text: Cannot create user &1; user already exists

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BGRFC381 - Cannot create user &1; user already exists ?

  The SAP error message BGRFC381 indicates that there is an attempt to create a user in the system, but the user already exists. This error typically occurs in the context of the Background RFC (BGRFC) framework, which is used for asynchronous communication between SAP systems.
  Cause:
  The primary cause of this error is that the system is trying to create a user that is already present in the user master data. This can happen in scenarios such as:
  
  A user creation process is triggered multiple times for the same user.
  There is a misconfiguration in the system that leads to duplicate user creation attempts.
  A program or process is incorrectly designed to create users without checking for their existence first.
  
  Solution:
  To resolve the BGRFC381 error, you can follow these steps:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user already exists in the system. If the user is present, you may not need to create it again.
  
  
  
  Modify the Process:
  
  If the user creation is part of a program or automated process, ensure that the logic checks for the existence of the user before attempting to create it. This can be done using function modules like BAPI_USER_GET_DETAIL to verify if the user exists.
  
  
  
  Error Handling:
  
  Implement error handling in your code to manage situations where a user already exists. This could involve logging the error and skipping the user creation step.
  
  
  
  Review BGRFC Configuration:
  
  Check the BGRFC configuration to ensure that it is set up correctly and that there are no issues causing multiple attempts to create the same user.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that might address this specific error or provide patches or updates that could resolve underlying issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SM58: Monitor RFC Errors
  SLG1: Application Log
  
  
  BGRFC: Background RFC is a mechanism for asynchronous communication in SAP systems, allowing for better performance and reliability in processing background jobs.
  User Management: Understanding user management in SAP is crucial, as it involves roles, authorizations, and user profiles.
  
  By following these steps, you should be able to resolve the BGRFC381 error and prevent it from occurring in the future.