How To Fix BG062 - Service number & has invalid material type &

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 062

• Message text: Service number & has invalid material type &

What causes this issue?

The current service number does not have a valid material type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'NA_SYS' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG062 - Service number & has invalid material type & ?

  The SAP error message BG062 indicates that there is an issue with the service number and its associated material type. This error typically arises when the system is unable to recognize or validate the material type for the specified service number in the context of a service-related transaction.
  Cause:
  
  Invalid Material Type: The material type associated with the service number may not be defined correctly in the system or may not exist.
  Configuration Issues: The configuration settings for the material type may not be set up to allow for the specific service number.
  Data Entry Errors: There may be a typographical error in the service number or material type entered in the transaction.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified service number or material type.
  
  Solution:
  
  Check Material Type: Verify that the material type associated with the service number is valid and exists in the system. You can do this by navigating to the material master data and checking the material type configuration.
  Review Configuration: Ensure that the material type is correctly configured in the system. This includes checking the settings in the Customizing (SPRO) for the relevant material type and service number.
  Correct Data Entry: Double-check the service number and material type for any typographical errors. Ensure that the correct values are being used in the transaction.
  User Authorizations: Check if the user has the necessary authorizations to access the service number and material type. If not, contact your SAP security administrator to grant the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific details regarding the service number and material type in question.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), MM02 (Change Material), or SPRO (Customizing) to check and modify material types and service numbers.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the BG062 error message in SAP.