How To Fix BG051 - Master warranty & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BG - Warranty processing

  • Message number: 051

  • Message text: Master warranty & does not exist

  • Show details Hide details
  • What causes this issue?

    The master warranty number you requested does not exist.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BG051 - Master warranty & does not exist ?

    The SAP error message BG051, which states "Master warranty & does not exist," typically occurs in the context of warranty management within the SAP system. This error indicates that the system is unable to find a master warranty record associated with the specified warranty number or identifier.

    Cause:

    1. Missing Master Warranty Record: The most common cause is that the master warranty record has not been created or has been deleted.
    2. Incorrect Warranty Number: The warranty number being referenced may be incorrect or mistyped.
    3. Data Inconsistency: There may be inconsistencies in the database, such as missing entries or incorrect links between warranty records and the relevant materials or equipment.
    4. Authorization Issues: The user may not have the necessary permissions to view or access the master warranty records.

    Solution:

    1. Check Master Warranty Records: Verify if the master warranty record exists in the system. You can do this by navigating to the relevant transaction code (e.g., IW31 for creating warranty records or IW32 for changing them) and checking the warranty data.
    2. Create a Master Warranty Record: If the record does not exist, you may need to create a new master warranty record using the appropriate transaction code.
    3. Verify Input Data: Ensure that the warranty number or identifier you are using is correct. Double-check for any typographical errors.
    4. Check Authorizations: Ensure that you have the necessary authorizations to access warranty records. If not, contact your SAP administrator to grant the required permissions.
    5. Consult Documentation: Review the SAP documentation or help files related to warranty management for additional guidance on how to manage master warranties.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Warranty), IW32 (Change Warranty), and IW33 (Display Warranty).
    • SAP Notes: Check for any SAP Notes related to warranty management that may address known issues or provide additional troubleshooting steps.
    • User Manuals: Refer to user manuals or training materials specific to your organization’s implementation of SAP warranty management for tailored guidance.

    By following these steps, you should be able to identify the cause of the BG051 error and implement a solution to resolve it.

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