How To Fix BG053 - Master warranty & locked by &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: BG - Warranty processing

  • Message number: 053

  • Message text: Master warranty & locked by &

  • Show details Hide details
  • What causes this issue?

    The master warranty you requested is locked by another user at the
    moment.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message BG053 - Master warranty & locked by & ?

    The SAP error message BG053, which states "Master warranty & locked by &," typically occurs in the context of warranty management within SAP. This error indicates that a specific warranty master record is currently locked by another user or process, preventing you from making changes or accessing it.

    Cause:

    1. Concurrent Access: Another user is currently editing or processing the warranty master record.
    2. System Lock: The system may have a lock due to a previous transaction that did not complete properly.
    3. Background Jobs: A background job may be running that is accessing the warranty master record.
    4. Transaction Errors: An error in a previous transaction may have left the record in a locked state.

    Solution:

    1. Wait and Retry: If another user is editing the record, wait for them to finish and then try again.
    2. Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock and take appropriate action.
    3. Release Locks: If you have the necessary authorizations, you can manually delete the lock entry in SM12. Be cautious with this approach, as it may disrupt other users.
    4. Check Background Jobs: Use transaction code SM37 to check if any background jobs are running that might be locking the record. If necessary, you can cancel the job.
    5. Contact Support: If the issue persists and you cannot identify the cause, contact your SAP support team for assistance.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage lock entries.
      • SM37: Monitor background jobs.
      • SE11: Check the structure of the warranty master table if needed.
    • User Authorizations: Ensure that you have the necessary authorizations to access and modify warranty records.
    • Documentation: Refer to SAP documentation on warranty management for more details on how warranty records are managed and the implications of locks.

    By following these steps, you should be able to resolve the BG053 error and regain access to the warranty master record.

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