How To Fix BG032 - System error: Temporary master warranty item number is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 032

• Message text: System error: Temporary master warranty item number is initial

What causes this issue?

The system assigns a temporary internal item number to new service items
until the operation is saved. An error occurred during this process.

System Response

INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

INCLUDE 'NA_SYS' OBJECT DOKU ID TX LANGUAGE E

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG032 - System error: Temporary master warranty item number is initial ?

  The SAP error message BG032: System error: Temporary master warranty item number is initial typically occurs in the context of warranty management within SAP. This error indicates that the system is unable to find a valid warranty item number, which is necessary for processing warranty claims or related transactions.
  Causes:
  
  Missing Warranty Item Number: The temporary master warranty item number has not been assigned or is not available in the system.
  Configuration Issues: There may be issues with the configuration of warranty management in the SAP system.
  Data Inconsistencies: There could be inconsistencies in the data related to warranty items, such as missing entries in the relevant tables.
  User Authorization: The user may not have the necessary authorizations to access or create warranty items.
  
  Solutions:
  
  
  Check Warranty Item Configuration:
  
  Ensure that the warranty item number is correctly configured in the system. This can be done by navigating to the warranty management configuration settings in SAP.
  Verify that the warranty item number is active and properly defined.
  
  
  
  Create or Assign Warranty Item:
  
  If the warranty item number is missing, create a new warranty item or assign an existing one to the relevant transaction.
  Use transaction codes like IW31 (Create Order) or IW32 (Change Order) to check if the warranty item can be assigned.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any missing or inconsistent entries related to warranty items. This may involve checking relevant tables in the database.
  Use transaction codes like SE16 to view the relevant tables (e.g., T_WTY_ITEM for warranty items).
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to access and manage warranty items. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues related to warranty management.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for warranty management, such as IW31, IW32, IW33, and IW34.
  SAP Documentation: Review SAP documentation related to warranty management for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and resolve the BG032 error in your SAP system.