How To Fix BG034 - Internal error: No master warranty exists in the internal table

SAP Error Message - Details

• Message type: E = Error

• Message class: BG - Warranty processing

• Message number: 034

• Message text: Internal error: No master warranty exists in the internal table

What causes this issue?

The system tried to save a master warranty, but could not find an
entry in an internal table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Repeat the transaction. Contact your system administrator if necessary.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BG034 - Internal error: No master warranty exists in the internal table ?

  The SAP error message BG034, which states "Internal error: No master warranty exists in the internal table," typically occurs in the context of warranty management within SAP. This error indicates that the system is unable to find a relevant master warranty record in its internal data structures when processing a warranty-related transaction.
  Causes:
  
  Missing Master Warranty Record: The most common cause is that there is no master warranty record created for the specific product or service in question.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the warranty master data.
  Configuration Issues: The warranty management module may not be properly configured, leading to issues in retrieving warranty information.
  Internal Table Issues: There could be a problem with the internal tables used by the SAP system, possibly due to a bug or a temporary glitch.
  
  Solutions:
  
  
  Check Master Warranty Records:
  
  Navigate to the warranty management area in SAP and verify if the master warranty record exists for the relevant product or service.
  If it does not exist, create a new master warranty record.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all necessary warranty data is correctly entered and linked.
  Use transaction codes like IW31 (Create Order) or IW32 (Change Order) to check for any inconsistencies.
  
  
  
  Configuration Review:
  
  Review the configuration settings for warranty management in the SAP system. Ensure that all necessary settings are correctly defined.
  Consult with your SAP Basis or configuration team to verify that the warranty management module is set up correctly.
  
  
  
  System Restart:
  
  Sometimes, a simple restart of the SAP system or the relevant application server can resolve temporary internal table issues.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  If the problem persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to warranty management, such as IW31, IW32, IW33, and IW34.
  Documentation: Review SAP documentation on warranty management to understand how master warranties are created and maintained.
  User Roles: Ensure that the user encountering the error has the appropriate permissions to access and manage warranty records.
  
  By following these steps, you should be able to identify the cause of the BG034 error and implement a solution to resolve it.