How To Fix /BDL/TASKMANAGER057 - Creation of RFC connection to SAP's support backbone failed (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /BDL/TASKMANAGER -

• Message number: 057

• Message text: Creation of RFC connection to SAP's support backbone failed (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BDL/TASKMANAGER057 - Creation of RFC connection to SAP's support backbone failed (&1) ?

  The SAP error message /BDL/TASKMANAGER057 indicates that there was a failure in creating an RFC (Remote Function Call) connection to SAP's support backbone. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between your SAP system and SAP's support backbone.
  Incorrect Configuration: The RFC destination may not be configured correctly in the SAP system.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  SAP Router Issues: If you are using an SAP router, there may be issues with the router configuration or connectivity.
  Firewall Restrictions: Firewalls may be blocking the connection to SAP's support backbone.
  SAP System Status: The SAP system may be in a state that prevents the creation of RFC connections (e.g., maintenance mode).
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the SAP system can reach the SAP support backbone. You can use tools like ping or traceroute to test connectivity.
  
  
  
  Verify RFC Destination Configuration:
  
  Go to transaction SM59 and check the configuration of the RFC destination used for the connection to SAP's support backbone. Ensure that the connection type and parameters are correct.
  
  
  
  Check User Authorizations:
  
  Verify that the user credentials used for the RFC connection have the necessary authorizations. You can check this in transaction SU01.
  
  
  
  Review SAP Router Configuration:
  
  If you are using an SAP router, ensure that it is correctly configured and that the connection parameters are accurate.
  
  
  
  Firewall Settings:
  
  Check the firewall settings to ensure that they are not blocking the required ports for the RFC connection.
  
  
  
  Check SAP System Status:
  
  Ensure that the SAP system is not in maintenance mode or any other state that would prevent RFC connections.
  
  
  
  Review SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: To manage RFC destinations.
  SU01: To manage user accounts and authorizations.
  SICF: To check and manage HTTP services.
  
  
  
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or traces that may help in diagnosing the issue.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the RFC connection failure to SAP's support backbone.