How To Fix /BDL/TASKMANAGER056 - RFC connection to SAP's support backbone has been created (SDCC_OSS)

SAP Error Message - Details

• Message type: E = Error

• Message class: /BDL/TASKMANAGER -

• Message number: 056

• Message text: RFC connection to SAP's support backbone has been created (SDCC_OSS)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /BDL/TASKMANAGER056 - RFC connection to SAP's support backbone has been created (SDCC_OSS) ?

  The SAP error message /BDL/TASKMANAGER056 indicates that there is an issue with the RFC (Remote Function Call) connection to SAP's support backbone, specifically related to the SDCC (SAP Data Center Connection) OSS (Online Service System) connection. This connection is essential for various support and maintenance tasks, including downloading support packages, applying notes, and other support-related activities.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be network connectivity problems between your SAP system and SAP's support backbone.
  Configuration Issues: The RFC destination for the OSS connection may not be configured correctly.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  SAP System Settings: The SAP system may not be set up to allow connections to the support backbone.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to SAP's support backbone.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Network Connectivity:
  
  Ensure that your SAP system can reach the SAP support backbone. You can use tools like ping or traceroute to test connectivity.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 in your SAP system.
  Check the RFC destination for the OSS connection (usually named SAPOSS).
  Ensure that the connection type is set correctly (typically "T" for TCP/IP).
  Test the connection using the "Connection Test" button.
  
  
  
  Check User Credentials:
  
  Ensure that the user ID and password used for the RFC connection are correct and have the necessary authorizations.
  You can check the user credentials in the RFC destination settings.
  
  
  
  Review SAP System Settings:
  
  Ensure that the system is configured to allow connections to the SAP support backbone. This may involve checking system parameters or settings in transaction RZ10.
  
  
  
  Firewall and Security Settings:
  
  Check if there are any firewall rules or security settings that might be blocking the connection to SAP's support backbone. You may need to work with your network/security team to ensure that the necessary ports are open.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM59 - For managing RFC destinations.
  RZ10 - For managing profile parameters.
  SNOTE - For applying SAP Notes.
  
  
  
  Documentation: 
  
  SAP Help Portal and SAP Notes can provide additional guidance on configuring and troubleshooting RFC connections.
  
  
  
  By following these steps, you should be able to identify and resolve the issue related to the /BDL/TASKMANAGER056 error message.