How To Fix /BCV/CFG_PROV017 - Layout of dashboard &1 (context key &2) is locked by &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /BCV/CFG_PROV -

• Message number: 017

• Message text: Layout of dashboard &1 (context key &2) is locked by &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /BCV/CFG_PROV017 - Layout of dashboard &1 (context key &2) is locked by &3 ?

  The SAP error message /BCV/CFG_PROV017 indicates that the layout of a specific dashboard is locked by a user or process, preventing modifications or access to that layout. This can occur in various SAP applications, particularly in the context of Business Analytics or Business Intelligence dashboards.
  Cause:
  
  User Lock: The layout is currently being edited or viewed by another user, which locks the layout for other users.
  System Lock: The system may have a temporary lock due to a process that is currently using the layout.
  Configuration Lock: The layout might be locked due to configuration settings or administrative actions.
  
  Solution:
  
  Wait and Retry: If another user is editing the layout, you may need to wait until they finish and release the lock.
  Identify the Locking User: Check who is currently locking the layout (as indicated by &3 in the error message). You can do this by:
  
  Using transaction codes like SM12 to view and manage locks.
  Contacting the user who is locking the layout to see if they can release it.
  
  
  Release the Lock: If you have the necessary permissions, you can manually release the lock using transaction SM12:
  
  Enter the relevant user ID or object name to find the lock.
  Delete the lock entry if it is safe to do so.
  
  
  Check for Background Jobs: Sometimes, background jobs may hold locks. Use transaction SM37 to check for any running jobs that might be causing the lock.
  Consult Documentation: Review SAP documentation or notes related to the specific dashboard or application for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM37 (to monitor background jobs), and SU01 (to manage user accounts).
  User Permissions: Ensure that you have the necessary permissions to view and manage locks in the system.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  System Logs: Review system logs for any related errors or warnings that could provide additional context.
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.