BCS_MAIL300 - Error in technical configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: BCS_MAIL - BCS: Mail messages

• Message number: 300

• Message text: Error in technical configuration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BCS_MAIL300 - Error in technical configuration ?

  The SAP error message BCS_MAIL300, which indicates "Error in technical configuration," typically arises in the context of the Business Communication Services (BCS) when there is an issue with the configuration settings for email or other communication services in the SAP system.
  Cause:
  
  Incorrect Configuration: The most common cause is that the settings for the SMTP (Simple Mail Transfer Protocol) or other communication methods are not correctly configured in the SAP system.
  Missing Parameters: Required parameters for sending emails, such as the SMTP server address, port number, or authentication details, may be missing or incorrect.
  Network Issues: There could be network connectivity issues preventing the SAP system from reaching the SMTP server.
  Authorization Issues: The user or service account used to send emails may not have the necessary permissions.
  Transport Layer Security (TLS) Issues: If TLS is required for the SMTP connection, and it is not properly configured, this can lead to errors.
  
  Solution:
  
  
  Check Configuration Settings:
  
  Go to transaction code SCOT (SAPconnect Administration).
  Verify the settings under the "SMTP" node. Ensure that the SMTP server, port, and other parameters are correctly configured.
  Check the "Default Domain" and ensure it is set correctly.
  
  
  
  Test SMTP Connection:
  
  Use the "Test" functionality in SCOT to check if the connection to the SMTP server is working.
  If the test fails, check the network settings and ensure that the SMTP server is reachable from the SAP system.
  
  
  
  Review Authorization:
  
  Ensure that the user or service account has the necessary authorizations to send emails.
  Check the roles and profiles assigned to the user.
  
  
  
  Check for Missing Parameters:
  
  Ensure that all required parameters for email sending are filled in, including sender email address and any authentication details.
  
  
  
  Review Logs:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to BCS and SMTP configuration for any specific requirements or known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Outbound Emails
  SLG1: Application Log
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to BCS and email configuration.
  Community Forums: Check SAP Community forums for discussions related to BCS_MAIL300 for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the BCS_MAIL300 error in your SAP system.