How To Fix BCOMEC035 - The number to be dialed is invalid

BCOMEC035 - Overview

• Message type: E = Error

• Message class: BCOMEC - Business Communication: Messages of external components

• Message number: 035

• Message text: The number to be dialed is invalid

What causes this issue?

You wanted to initiate a call to the number &V1&. This number is
invalid.
Further information on the external software component:
&V3&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMEC035 - The number to be dialed is invalid ?

  The SAP error message BCOMEC035, which states "The number to be dialed is invalid," typically occurs in the context of SAP's communication functions, particularly when trying to initiate a call or connect to a communication service (like SAP Business Communication Management or similar modules).
  
  Cause:
  
  Invalid Phone Number Format: The phone number entered may not conform to the expected format. This could include missing country codes, incorrect number of digits, or invalid characters (like letters or special symbols).
  
  Configuration Issues: The communication settings in SAP may not be properly configured, leading to issues in recognizing valid phone numbers.
  Missing Dialing Prefix: If your system requires a specific dialing prefix (like an international dialing code), and it is not included, the number may be deemed invalid.
  User Input Error: The user may have mistyped the phone number or included spaces or other invalid characters.
  
  
  Solution:
  
  
  Check Phone Number Format: Ensure that the phone number is entered in the