How To Fix BCOMAL130 - Number of send requests in the state "waiting"

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMAL - Business Communication: Alert Monitor Messages

• Message number: 130

• Message text: Number of send requests in the state "waiting"

What causes this issue?

The number of send orders - separated according to fax, Internet Mail,
etc - that are waiting for processing by the SAPconnect send process is
displayed.
If there are more than 250 orders waiting the number is displayed as a
warning (yellow), if there are more than 500 it is displayed as an
"alert". You can change this default threshold value in the alert
monitor administration.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMAL130 - Number of send requests in the state "waiting" ?

  The SAP error message BCOMAL130 indicates that there are a number of send requests in the state "waiting." This typically occurs in the context of the SAP Business Communication Management (BCM) or SAP Business Workflow, where messages or requests are queued for processing but are not being sent due to various reasons.
  Cause:
  
  System Configuration Issues: There may be misconfigurations in the communication settings or parameters that prevent the requests from being processed.
  Network Issues: Connectivity problems between the SAP system and the external systems or services can lead to requests being stuck in a waiting state.
  Performance Bottlenecks: High system load or performance issues can cause delays in processing requests.
  Authorization Issues: The user or system may lack the necessary permissions to send the requests.
  Queue Management: The queue for outgoing messages may be full or not properly managed, leading to a backlog of requests.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the communication channels and ensure they are set up correctly.
  Monitor System Performance: Use transaction codes like ST22 (Dump Analysis), SM21 (System Log), and ST03 (Workload Analysis) to check for performance issues or errors.
  Network Connectivity: Verify that there are no network issues preventing communication with external systems. This can include checking firewalls, network routes, and service availability.
  Review Authorization: Ensure that the user or system has the necessary authorizations to send the requests. This can be checked in transaction SU53 (Authorization Check).
  Queue Management: Use transaction SMQ1 (Outbound Queue) to monitor and manage the queues. You can check for any stuck or failed messages and take appropriate actions to resolve them.
  Restart Services: If the issue persists, consider restarting the relevant services or the entire SAP system to clear any temporary issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SMQ1 (Outbound Queue), SMQ2 (Inbound Queue), and SLG1 (Application Log) for monitoring and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation for BCM or Business Workflow for best practices in configuration and troubleshooting.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.