How To Fix BCOMAL099 - The support-trace level was switched on for &1 component &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMAL - Business Communication: Alert Monitor Messages

• Message number: 099

• Message text: The support-trace level was switched on for &1 component &2.

What causes this issue?

In the external SAPconnect node or SAPphone server &V1& the support
level of the component &V2& was <ZH>deactivated</>.
'Support level' is the optimal trace level for the processing of
support tasks as viewed by the manufacturer of the external software.
For example, with this trace level a manufacturer can include all
errors and all warnings but only the most important information
messages.
If the support level is deactivated, the trace level set from the
external software side is active again.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMAL099 - The support-trace level was switched on for &1 component &2. ?

  The SAP error message BCOMAL099 indicates that the support trace level has been activated for a specific component in the system. This message is typically informational and is not necessarily indicative of an error that needs to be resolved. However, it can be relevant in the context of troubleshooting or performance monitoring.
  Cause:
  The message is triggered when the support trace level is switched on for a particular component. This can happen for various reasons, such as:
  
  Debugging or Troubleshooting: A user or administrator may have enabled the support trace to gather more detailed information about the component's behavior for debugging purposes.
  System Configuration Changes: Changes in system configuration or updates may lead to the activation of the support trace.
  Performance Monitoring: The trace may be enabled to monitor performance issues or to analyze specific transactions.
  
  Solution:
  If you encounter this message and it is not causing any issues, you may not need to take any action. However, if you want to disable the support trace or if it is impacting system performance, you can follow these steps:
  
  
  Disable Support Trace:
  
  Go to transaction code ST01 (System Trace) or ST05 (SQL Trace) in the SAP GUI.
  Check the settings for the specific component and disable the trace if it is no longer needed.
  Alternatively, you can use transaction SICF to manage the HTTP services and their trace settings.
  
  
  
  Review Trace Settings:
  
  If you are unsure why the trace was enabled, review the system logs or consult with your SAP Basis team to understand the context of the trace activation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific component for more information on the implications of enabling the support trace.
  
  
  
  Related Information:
  
  Trace Levels: SAP provides different trace levels that can be set for various components, which can help in diagnosing issues but may also impact performance if left on for extended periods.
  Performance Impact: Enabling traces can lead to increased resource consumption, so it is advisable to use them judiciously and disable them when not needed.
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to the specific component and the trace settings.
  
  If you continue to experience issues or if the message is associated with a specific problem, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.