How To Fix BCOMAL098 - The support-trace level was switched off for &1 component &2.

BCOMAL098 - Overview

• Message type: E = Error

• Message class: BCOMAL - Business Communication: Alert Monitor Messages

• Message number: 098

• Message text: The support-trace level was switched off for &1 component &2.

What causes this issue?

In the external SAPconnect node or SAPphone server &V1& the support
level of the component &V2& was <ZH>deactivated</>.
'Support level' is the optimal trace level for the processing of
support tasks as viewed by the manufacturer of the external software.
For example, with this trace level a manufacturer can include all
errors and all warnings but only the most important information
messages.
If the support level is deactivated, the trace level set from the
external software side is active again.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMAL098 - The support-trace level was switched off for &1 component &2. ?

  The SAP error message BCOMAL098 indicates that the support trace level has been switched off for a specific component in the system. This message is typically related to the logging and tracing functionality in SAP, which is used for debugging and monitoring purposes.
  
  Cause:
  The error message occurs when the support trace level for a particular component is not enabled. This can happen due to various reasons, such as:
  
  Configuration Changes: The tracing level may have been intentionally or unintentionally changed in the system configuration.
  System Performance: Tracing can impact system performance, so it may be disabled to optimize performance.
  Manual Intervention: An administrator or user may have turned off the tracing for specific components.
  
  
  Solution:
  To resolve the error message BCOMAL098, you can take the following steps:
  
  
  Enable Support Trace:
  
  Go to transaction SICF (HTTP Service Hierarchy Maintenance).
  Navigate to the relevant service/component for which the trace needs to be enabled.
  Check the settings for the support trace level and