How To Fix BCOMAL098 - The support-trace level was switched off for &1 component &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMAL - Business Communication: Alert Monitor Messages

• Message number: 098

• Message text: The support-trace level was switched off for &1 component &2.

What causes this issue?

In the external SAPconnect node or SAPphone server &V1& the support
level of the component &V2& was <ZH>deactivated</>.
'Support level' is the optimal trace level for the processing of
support tasks as viewed by the manufacturer of the external software.
For example, with this trace level a manufacturer can include all
errors and all warnings but only the most important information
messages.
If the support level is deactivated, the trace level set from the
external software side is active again.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMAL098 - The support-trace level was switched off for &1 component &2. ?

  The SAP error message BCOMAL098 indicates that the support trace level has been switched off for a specific component in the system. This message is typically related to the logging and tracing functionality in SAP, which is used for debugging and monitoring purposes.
  Cause:
  The error message occurs when the support trace level for a particular component is not enabled. This can happen due to various reasons, such as:
  
  Configuration Changes: The tracing level may have been intentionally or unintentionally changed in the system configuration.
  System Performance: Tracing can impact system performance, so it may be disabled to optimize performance.
  Manual Intervention: An administrator or user may have turned off the tracing for specific components.
  
  Solution:
  To resolve the error message BCOMAL098, you can take the following steps:
  
  
  Enable Support Trace:
  
  Go to transaction SICF (HTTP Service Hierarchy Maintenance).
  Navigate to the relevant service/component for which the trace needs to be enabled.
  Check the settings for the support trace level and enable it if it is turned off.
  
  
  
  Use Transaction ST01:
  
  You can also use transaction ST01 (System Trace) to enable tracing for specific components.
  Select the appropriate options and activate the trace.
  
  
  
  Check Configuration:
  
  Review the configuration settings in transaction RZ10 (Profile Parameter Maintenance) to ensure that the tracing parameters are set correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific component to understand the implications of enabling tracing and any potential performance impacts.
  
  
  
  Contact SAP Support:
  
  If you are unsure about making changes or if the issue persists, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Tracing Levels: SAP provides different levels of tracing (e.g., error, warning, info) that can be configured based on the needs of the system and the components being monitored.
  Performance Considerations: Enabling tracing can lead to increased resource consumption, so it should be done judiciously, especially in production environments.
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to this error message.
  
  By following these steps, you should be able to address the BCOMAL098 error and enable the necessary support trace for the specified component.