How To Fix BCOMAL090 - *** SAPconnect/SAPphone Monitoring ***

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOMAL - Business Communication: Alert Monitor Messages

• Message number: 090

• Message text: *** SAPconnect/SAPphone Monitoring ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMAL090 - *** SAPconnect/SAPphone Monitoring *** ?

  The SAP error message BCOMAL090 is related to the SAPconnect and SAPphone monitoring functionality within the SAP system. This error typically indicates an issue with the configuration or operation of the SAPconnect interface, which is used for communication between SAP systems and external communication systems (like email, fax, SMS, etc.).
  Cause:
  
  Configuration Issues: The error may arise due to incorrect configuration settings in the SAPconnect settings. This could include incorrect SMTP settings, missing parameters, or misconfigured communication methods.
  Network Issues: Problems with network connectivity can prevent the SAP system from communicating with external systems.
  Service Availability: The external communication service (like an email server) may be down or not reachable.
  Authorization Issues: The user or service account used for SAPconnect may not have the necessary permissions to send messages.
  System Errors: There may be underlying system errors or issues with the SAP system itself that are causing the communication to fail.
  
  Solution:
  
  Check Configuration: Review the SAPconnect configuration settings in transaction code SCOT. Ensure that all parameters are correctly set, including SMTP server details, port numbers, and any authentication settings.
  Test Connectivity: Use tools like ping or telnet to check the connectivity to the external communication server (e.g., SMTP server). Ensure that the server is reachable from the SAP system.
  Review Logs: Check the SAP application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  Check Service Status: Ensure that the external communication service (like the email server) is up and running. You may need to contact your network or system administrator for assistance.
  User Authorizations: Verify that the user or service account used for SAPconnect has the necessary authorizations to send messages. This may involve checking roles and profiles in transaction PFCG.
  Restart Services: If applicable, restart the SAPconnect service or the entire SAP system to clear any temporary issues.
  
  Related Information:
  
  Transaction Codes: 
  
  SCOT: SAPconnect settings.
  SOST: To view the status of sent messages.
  SLG1: To check application logs for errors.
  
  
  Documentation: Refer to SAP Help documentation for SAPconnect for detailed configuration and troubleshooting steps.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SAPconnect.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your internal SAP Basis team for further assistance.