How To Fix BCOMAL004 - Status unknown

BCOMAL004 - Overview

• Message type: E = Error

• Message class: BCOMAL - Business Communication: Alert Monitor Messages

• Message number: 004

• Message text: Status unknown

What causes this issue?

The component (part of a SAPconnect node or of a SAPphone server) is
reporting an unknown status. Either an invalid status code was
reported or the current status could not be determined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact the manufacturer of the external component.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOMAL004 - Status unknown ?

  The SAP error message BCOMAL004 with the status "unknown" typically relates to issues in the context of Business Communication Management (BCM) or Business Communication Services (BCS) within SAP. This error can occur due to various reasons, including configuration issues, network problems, or issues with the underlying communication infrastructure.
  Possible Causes:
  
  
  
  Configuration Issues: Incorrect settings in the BCM or BCS configuration can lead to this error. This includes misconfigured communication channels or incorrect parameters in the communication setup.
  
  
  Network Problems: Connectivity issues between the SAP system and external communication services can result in an unknown status. This could be due to firewall settings, network outages, or DNS resolution problems.
  
  
  Service Availability: The external service or endpoint that SAP is trying to communicate with may be down or not reachable.
  
  
  Authorization Issues: The user or service account may not have the necessary permissions to access the required resources.
  
  
  System Errors: There may be underlying system errors or bugs