How To Fix BCOM_EC_R120 - The sender's channel is not known to the routing server '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_EC_R - BCOM RBR: Messages for Return Codes of Router

• Message number: 120

• Message text: The sender's channel is not known to the routing server '&1'

What causes this issue?

The address type of the sender address is not known to the routing
server.
The server concerned is '&V1&'.
Further information:
Message from external software component: &V2&
<DS:REPO.RSRTRCDSP>BCOM Rule-Based Routing Trace</>

System Response

The function is not executed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_EC_R120 - The sender's channel is not known to the routing server '&1' ?

  The SAP error message BCOM_EC_R120 indicates that the sender's channel is not recognized by the routing server. This typically occurs in the context of SAP Business Communication Management (BCM) or SAP Process Integration (PI) when there is an issue with the configuration of communication channels.
  Cause:
  
  Channel Configuration: The sender's communication channel may not be properly configured or may not exist in the routing server.
  Routing Server Issues: The routing server may not be aware of the sender's channel due to misconfiguration or network issues.
  Transport Layer Issues: There could be issues with the transport layer that prevent the routing server from recognizing the sender's channel.
  Version Mismatch: There may be a version mismatch between the sender and receiver systems, leading to communication issues.
  Authorization Issues: The user or system may not have the necessary permissions to access the sender's channel.
  
  Solution:
  
  
  Check Channel Configuration:
  
  Verify that the sender's channel is correctly configured in the SAP system.
  Ensure that the channel is active and properly defined in the communication setup.
  
  
  
  Review Routing Server Settings:
  
  Check the routing server configuration to ensure it is set up to recognize the sender's channel.
  Make sure that the routing server is running and properly connected to the network.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing communication between the sender and the routing server.
  Check firewall settings and network routes to ensure that they allow traffic between the systems.
  
  
  
  Check for Updates:
  
  Ensure that both the sender and receiver systems are updated to compatible versions to avoid version mismatch issues.
  
  
  
  Authorization Check:
  
  Verify that the user or system has the necessary authorizations to access the sender's channel.
  Check the roles and permissions assigned to the user/system.
  
  
  
  Logs and Traces:
  
  Review logs and traces for more detailed error messages that can provide additional context about the issue.
  Use transaction codes like SLG1 (Application Log) to check for related logs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the official SAP documentation for BCM or PI for detailed configuration guidelines.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message BCOM_EC_R120. If the problem persists, consider reaching out to SAP support for further assistance.