How To Fix BCOM_EC_R119 - The search table for '&3' does not exist on the routing server '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: BCOM_EC_R - BCOM RBR: Messages for Return Codes of Router

• Message number: 119

• Message text: The search table for '&3' does not exist on the routing server '&1'

What causes this issue?

If the business partner group of a caller is to be determined in
routing, the business partner ID of the call has to be identified
first. Search tables, in which telephone numbers or e-mail addresses
are assigned to business partner IDs, are used for this purpose.
The search table for the assignment of '&V3&' to '&V4&' does not yet
exist on the routing server.
The server concerned is '&V1&'.
Further information:
Message from external software component: &V2&
<DS:REPO.RSRTRCDSP>BCOM Rule-Based Routing Trace</>

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BCOM_EC_R119 - The search table for '&3' does not exist on the routing server '&1' ?

  The SAP error message BCOM_EC_R119 indicates that the search table for a specific object (denoted by &3) does not exist on the routing server (denoted by &1). This error typically occurs in the context of SAP Business Communication Management (BCM) or when dealing with SAP's communication interfaces.
  Cause:
  
  Missing Configuration: The search table for the specified object may not have been created or configured properly on the routing server.
  Server Connectivity Issues: There may be connectivity issues between the SAP system and the routing server, leading to the inability to access the required search table.
  Incorrect Object Name: The object name specified in the error message may be incorrect or misspelled.
  Database Issues: The database that holds the search tables may be down or not accessible.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the search table for the specified object exists on the routing server. You may need to consult the system administrator or the documentation for the specific configuration steps.
  Ensure that the routing server is properly configured to handle the search requests for the specified object.
  
  
  
  Verify Object Name:
  
  Double-check the object name (&3) in the error message to ensure it is correct. If it is incorrect, update the configuration to use the correct object name.
  
  
  
  Check Server Connectivity:
  
  Ensure that the routing server (&1) is up and running. You can test connectivity using network tools or by checking the server status in the SAP system.
  If there are any network issues, resolve them to restore connectivity.
  
  
  
  Database Check:
  
  Check the status of the database that contains the search tables. If the database is down, work with your database administrator to resolve the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or configuration guidelines.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to the error message for any known issues or patches.
  Transaction Codes: Use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to check for any related logs or dumps that might provide more context about the error.
  System Logs: Review system logs for any additional error messages or warnings that occurred around the same time as the error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.