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Message type: E = Error
Message class: BC_DATAMODEL_SERVICE - BC Training (All Courses)
Message number: 118
Message text: Number of booked places & exceeds flight capacity &
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BC_DATAMODEL_SERVICE118
- Number of booked places & exceeds flight capacity & ?The SAP error message BC_DATAMODEL_SERVICE118 typically indicates that there is an issue with the booking process in a travel or airline management system. Specifically, the error message states that the number of booked places exceeds the flight capacity. This means that the system is trying to book more seats than are available on a particular flight.
Cause:
- Overbooking: The system may have allowed bookings that exceed the available capacity due to a configuration issue or a lack of real-time updates on seat availability.
- Data Entry Error: There may have been an error in entering the number of passengers or seats during the booking process.
- System Configuration: The flight capacity may not be correctly configured in the system, leading to discrepancies between the actual available seats and what the system believes is available.
- Concurrency Issues: If multiple users are trying to book seats simultaneously, it may lead to a situation where the total bookings exceed the available capacity.
Solution:
- Check Flight Capacity: Verify the actual capacity of the flight in the system. Ensure that the configuration reflects the correct number of available seats.
- Review Bookings: Check the current bookings for the flight to see how many seats are already booked. This can help identify if there has been an overbooking situation.
- Adjust Booking Request: If the number of seats requested exceeds the available capacity, reduce the number of seats in the booking request to match the available capacity.
- System Configuration: Ensure that the system is properly configured to handle bookings and that it updates seat availability in real-time.
- Error Handling: Implement error handling in the booking process to prevent users from attempting to book more seats than are available.
Related Information:
If the problem persists after following these steps, it may be necessary to contact SAP support for further assistance.
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