How To Fix BC_BOR812 - Enter a customer number

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_BOR - BC Training (All Courses)

• Message number: 812

• Message text: Enter a customer number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message BC_BOR812 - Enter a customer number ?

  The SAP error message BC_BOR812 "Enter a customer number" typically occurs when a transaction or function that requires a customer number is executed without providing one. This error is common in various SAP modules, especially in Sales and Distribution (SD) or Customer Relationship Management (CRM) scenarios.
  Cause:
  
  Missing Input: The most straightforward cause is that the user did not enter a customer number in the required field.
  Incorrect Configuration: There may be a configuration issue in the system that is not allowing the customer number to be recognized or processed.
  User Authorization: The user may not have the necessary authorizations to access customer data, leading to the system prompting for a customer number.
  Data Integrity Issues: There could be issues with the customer master data, such as missing or incomplete records.
  
  Solution:
  
  Enter Customer Number: Ensure that you enter a valid customer number in the appropriate field before executing the transaction.
  Check Configuration: If you are consistently encountering this error, check the configuration settings related to customer data in the relevant SAP module. This may involve consulting with your SAP administrator or functional consultant.
  User Authorization: Verify that you have the necessary authorizations to access customer data. If not, contact your system administrator to request the appropriate permissions.
  Data Validation: Check the customer master data for completeness and accuracy. Ensure that the customer number exists and is active in the system.
  Transaction Code: Make sure you are using the correct transaction code that requires a customer number. If you are unsure, refer to the documentation or consult with a colleague.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the relevant SAP documentation for the transaction or module you are working with to understand the requirements for entering customer data.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the BC_BOR812 error and proceed with your transaction.