How To Fix BC_BOR802 - Company code 0001 requires a customer number greater than or equal to 2

SAP Error Message - Details

• Message type: E = Error

• Message class: BC_BOR - BC Training (All Courses)

• Message number: 802

• Message text: Company code 0001 requires a customer number greater than or equal to 2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message BC_BOR802 - Company code 0001 requires a customer number greater than or equal to 2 ?

  The SAP error message BC_BOR802 indicates that there is an issue with the configuration of a company code in relation to customer numbers. Specifically, the message states that the company code (in this case, 0001) requires a customer number that is greater than or equal to 2. This typically arises in scenarios where the system is trying to create or process a customer record, but the customer number being used does not meet the required criteria.
  Cause:
  
  Customer Number Configuration: The system is configured to require customer numbers to start from a specific value (in this case, 2). If the customer number being used is 1 or less, the system will throw this error.
  Master Data Issues: There may be an issue with the master data setup for the customer or company code, leading to this validation error.
  Custom Logic: There could be custom logic or enhancements in the system that enforce this rule, which may not be standard SAP behavior.
  
  Solution:
  
  
  Check Customer Number Range:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the number range object related to customer numbers (usually KNA1 for customer master).
  Verify the number range intervals and ensure that the range starts from 2 or higher.
  
  
  
  Adjust Number Range:
  
  If the number range is incorrectly set, you may need to adjust it to allow for customer numbers starting from 1 or ensure that the next available number is 2 or higher.
  
  
  
  Create Customer with Valid Number:
  
  When creating a new customer, ensure that the customer number being assigned is valid and meets the criteria set in the system.
  
  
  
  Review Custom Code:
  
  If there are any custom developments or enhancements in your SAP system, review them to ensure they are not enforcing this rule incorrectly.
  
  
  
  Consult Documentation:
  
  Check the SAP documentation or consult with your SAP Basis or functional team to understand if there are any specific configurations or settings that need to be adjusted.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  KNA1 - Customer Master Data
  SNRO - Number Range Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Support: If the issue persists after checking the above, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the BC_BOR802 error and ensure that the customer number requirements for the company code are met.