How To Fix BC802 - The appointments were saved

SAP Error Message - Details

• Message type: E = Error

• Message class: BC - Scheduler (calendar)

• Message number: 802

• Message text: The appointments were saved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message BC802 - The appointments were saved ?

  The SAP error message BC802, which states "The appointments were saved," typically indicates that there is an issue related to the saving of appointments in the SAP system, particularly in the context of SAP CRM or SAP C4C (Cloud for Customer). This message can be somewhat misleading, as it suggests that the appointments were saved successfully, but it may be accompanied by other issues or warnings that need to be addressed.
  Possible Causes:
  
  Data Validation Issues: There may be validation rules that are not being met, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to save appointments in the system.
  System Configuration: There may be configuration settings in the SAP system that are preventing the successful saving of appointments.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  Duplicate Entries: The system may be detecting duplicate appointments based on certain criteria.
  
  Solutions:
  
  Check for Missing Fields: Review the appointment details to ensure that all mandatory fields are filled out correctly.
  Review User Permissions: Ensure that the user has the appropriate authorizations to create and save appointments.
  Consult Configuration Settings: Work with your SAP administrator to review any relevant configuration settings that may affect appointment saving.
  Check for System Errors: Look into system logs or error messages that may provide more context on the issue. This may require technical support.
  Avoid Duplicates: Ensure that the appointment being saved does not conflict with existing appointments in the system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the user manuals or help documentation for the specific SAP module you are using to understand the requirements for saving appointments.
  Support Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.