How To Fix BC222 - Appointment data not determined correctly, refresh display

SAP Error Message - Details

• Message type: E = Error

• Message class: BC - Scheduler (calendar)

• Message number: 222

• Message text: Appointment data not determined correctly, refresh display

What causes this issue?

When attempting to read appointment data, no data was found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Refresh your display and execute the action again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BC222 - Appointment data not determined correctly, refresh display ?

  The SAP error message BC222, which states "Appointment data not determined correctly, refresh display," typically occurs in the context of SAP's appointment management or scheduling functionalities. This error can arise due to various reasons, including data inconsistencies, configuration issues, or temporary system glitches.
  Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the appointment records or related master data.
  Configuration Issues: The system may not be properly configured to retrieve or display appointment data.
  Temporary System Glitches: Sometimes, the system may not refresh the data correctly due to temporary issues or session problems.
  Authorization Issues: The user may not have the necessary permissions to view or access the appointment data.
  System Performance: High system load or performance issues may prevent the data from being retrieved correctly.
  
  Solutions:
  
  Refresh the Display: As the error message suggests, try refreshing the display. This can often resolve temporary glitches.
  Check Data Integrity: Verify that all relevant data (appointments, resources, etc.) is correctly entered and complete. Look for any missing or inconsistent entries.
  Review Configuration Settings: Ensure that the configuration settings for appointment management are correctly set up. This may involve checking the relevant customizing settings in SPRO.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the appointment data. This can be checked in the user roles and profiles.
  Clear Cache: If applicable, clear the cache of the SAP GUI or web browser to eliminate any cached data that might be causing the issue.
  Log Out and Log Back In: Sometimes, simply logging out of the SAP system and logging back in can resolve session-related issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or SAP directly for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to appointment management, such as CRMD_ORDER for managing CRM orders or SICF for service configuration.
  SAP Documentation: Review SAP documentation for appointment management to understand the expected data flow and configuration settings.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the BC222 error in SAP.