How To Fix BC021 - The appointment end is before the beginning

SAP Error Message - Details

• Message type: E = Error

• Message class: BC - Scheduler (calendar)

• Message number: 021

• Message text: The appointment end is before the beginning

What causes this issue?

You have specified an appointment end (day or time), which is before
the appointment start.

System Response

The appointment can not be created.

How to fix this error?

Specify an appointment end which is either the same as the
appointment start or after the appointment start.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BC021 - The appointment end is before the beginning ?

  The SAP error message BC021, "The appointment end is before the beginning," typically occurs in the context of scheduling or calendar management within SAP systems, such as SAP CRM or SAP ERP. This error indicates that the end time of an appointment or event is set to a time that is earlier than the start time, which is logically incorrect.
  Cause:
  
  Incorrect Time Entry: The most common cause is that the user has mistakenly entered the end time of the appointment as being earlier than the start time.
  Time Zone Issues: If the system is configured to handle multiple time zones, discrepancies in time zone settings can lead to this error.
  Data Entry Errors: Manual data entry errors, such as typing mistakes or misinterpretation of the time format, can also lead to this issue.
  
  Solution:
  
  Check Appointment Times: Review the start and end times of the appointment. Ensure that the end time is set to a time that is later than the start time.
  Adjust Time Zones: If applicable, verify that the time zone settings are correct for both the user and the appointment. Adjust the times accordingly.
  Re-enter Data: If the error persists, try deleting the appointment and re-entering the details to ensure that there are no hidden formatting issues.
  Validation Rules: Ensure that any validation rules or settings in the system are correctly configured to prevent such errors in the future.
  
  Related Information:
  
  User Training: Providing training for users on how to correctly enter appointment details can help reduce the occurrence of this error.
  System Configuration: Review the system configuration related to time and date settings to ensure they align with business requirements.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to appointment scheduling in your specific version of SAP.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.