How To Fix BANK_JC101 - The external key of the process flow is not set

SAP Error Message - Details

• Message type: E = Error

• Message class: BANK_JC - Job Control Messages

• Message number: 101

• Message text: The external key of the process flow is not set

What causes this issue?

The process flow of processes to be generated contains processes that
are to be started by external control (via BAPI call up). For this, you
must specify the complete process ID (external process flow ID +
external process ID).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Transfer an ID with which you can later clearly and unmistakably
identify the process flow to be generated.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message BANK_JC101 - The external key of the process flow is not set ?

  The SAP error message BANK_JC101, which states "The external key of the process flow is not set," typically occurs in the context of bank communication processes, particularly when dealing with payment processing or bank statement processing in SAP.
  Cause:
  The error usually arises due to one of the following reasons:
  
  
  Missing External Key: The external key, which is often a unique identifier for a transaction or process flow, has not been set or is missing in the configuration or during the execution of a process.
  
  
  Configuration Issues: There may be issues in the configuration of the bank communication settings, such as missing parameters or incorrect settings in the relevant customizing transactions.
  
  
  Data Entry Errors: If the external key is supposed to be populated from a specific data entry or transaction, there may have been an oversight or error in that data entry.
  
  
  Process Flow Definition: The process flow itself may not be correctly defined or activated in the system.
  
  
  Solution:
  To resolve the BANK_JC101 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant customizing transaction (e.g., SPRO) and check the settings for bank communication.
  Ensure that all necessary parameters, including the external key settings, are correctly configured.
  
  
  
  Review Process Flow:
  
  Verify that the process flow is correctly defined and activated. Check if the external key is supposed to be generated automatically or if it needs to be manually entered.
  
  
  
  Data Entry Verification:
  
  If the external key is derived from a specific transaction, ensure that the data entry is complete and correct. Look for any missing fields or incorrect entries.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the process to see where the external key is expected to be set and identify why it is not being populated.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to bank communication and the specific process flow you are working with. There may be specific instructions or known issues documented.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (for payment medium formats) or other bank-related transactions that may help in troubleshooting.
  User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the BANK_JC101 error and implement a solution to resolve it.