How To Fix B2217 - Number of segment retries does not match

B2217 - Overview

• Message type: E = Error

• Message class: B2 - ALE Basis tools messages

• Message number: 217

• Message text: Number of segment retries does not match

What causes this issue?

The hierarchy details of the segments do not match. This can cause
problems with syntax checks.
<ZH>Parent segment:</>
Local:,,&V1&, remote: &V2&
<ZH>Hierarchy level:</>
Local:,,&V3&, remote: &V4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message B2217 - Number of segment retries does not match ?

  The SAP error message B2217, which states "Number of segment retries does not match," typically occurs in the context of batch processing or data transfer processes, particularly when using the SAP Business Application Programming Interface (BAPI) or during IDoc processing. This error indicates a mismatch in the expected number of retries for segments in a batch process.
  
  Cause:
  
  
  Mismatch in Retry Count: The error usually arises when the system expects a certain number of retries for a segment, but the actual number of retries does not match this expectation. This can happen due to:
  
  Incorrect configuration settings for the batch process.
  Issues in the data being processed, such as missing or incorrect information.
  Network issues or timeouts that cause segments to be retried incorrectly.
  
  
  
  Data Integrity Issues: If the data being processed is corrupted or not formatted correctly, it can lead to discrepancies in the expected retry counts.
  
  
  System Configuration: Misconfiguration in the SAP system settings related