How To Fix B0517 - Partner &1 is entered as the dunning recipient for customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: B0 - Business Partner General

• Message number: 517

• Message text: Partner &1 is entered as the dunning recipient for customer &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message B0517 - Partner &1 is entered as the dunning recipient for customer &2 ?

  The SAP error message B0517 indicates that there is an issue with the dunning process related to the specified partner and customer. Specifically, it means that the partner (e.g., a contact or a company) is set as the dunning recipient for a customer, but there may be a configuration or data issue preventing the dunning process from proceeding correctly.
  Cause:
  
  Incorrect Partner Function: The partner function assigned to the customer may not be set up correctly. For example, the partner function for dunning (like "DUN" for dunning recipient) may not be assigned to the correct partner.
  Missing Data: The partner or customer may not have the necessary data or configuration in the system to allow for dunning.
  Inconsistent Data: There may be inconsistencies in the customer master data or partner data that prevent the dunning process from recognizing the partner as a valid recipient.
  Dunning Procedure Configuration: The dunning procedure may not be configured to allow for the specified partner as a dunning recipient.
  
  Solution:
  
  Check Partner Functions: Go to the customer master data (transaction code XD02 for general data or FD02 for company code data) and verify that the partner functions are correctly assigned. Ensure that the partner function for dunning is set up properly.
  Review Dunning Configuration: Check the dunning procedure settings in the configuration (transaction code OB77 for dunning procedures) to ensure that the partner function is allowed as a dunning recipient.
  Update Customer Master Data: If the partner is not correctly assigned, update the customer master data to include the correct partner as the dunning recipient.
  Check for Missing Data: Ensure that all required fields in the customer and partner master data are filled out correctly.
  Test Dunning Run: After making the necessary changes, perform a test dunning run to see if the error persists.
  
  Related Information:
  
  Transaction Codes: 
  
  XD02 - Change Customer (General Data)
  FD02 - Change Customer (Company Code Data)
  OB77 - Dunning Procedures
  
  
  Dunning Process: Understand the dunning process in SAP, which involves sending reminders to customers for overdue payments. The configuration of dunning procedures and partner functions is crucial for this process.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message, as there may be specific patches or recommendations from SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.