How To Fix B0132 - Customer & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: B0 - Business Partner General

• Message number: 132

• Message text: Customer & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message B0132 - Customer & does not exist ?

  The SAP error message B0132 ("Customer & does not exist") typically occurs when you are trying to access or process a customer record in the SAP system, but the system cannot find the specified customer. This can happen in various transactions, such as sales orders, billing, or customer master data maintenance.
  Causes:
  
  Incorrect Customer Number: The customer number you are trying to access may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer record may exist but could be inactive or marked for deletion.
  Data Synchronization Issues: If your organization uses multiple systems or environments, there may be synchronization issues where the customer data is not consistent across systems.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer record.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
  Create Customer Record: If the customer does not exist, you may need to create a new customer record using the appropriate transaction (e.g., XD01 for customer master data).
  Check Customer Status: If the customer exists but is inactive, you may need to reactivate the customer record. This can be done using transaction XD02 to change the customer status.
  Check Authorizations: Ensure that you have the necessary authorizations to access customer data. You may need to contact your SAP security administrator for assistance.
  Data Consistency Check: If you suspect data synchronization issues, check with your IT department or SAP Basis team to ensure that all systems are properly synchronized.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  Customer Master Data: Understand the structure of customer master data in SAP, including the different views (general data, company code data, sales area data).
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data that may be relevant to your version of SAP.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing customer data.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant for further assistance.